Returns & Exchanges
At Wallows, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn garments. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing